E-Scooters





On March 20, 2024, Regina City Council approved the continuation of the Electric Scooter Program, allowing for both shared and personal e-scooters to continue being used within the city.

Shared E-Scooters (rental) are operated by two permitted companies, BIRD Canada and Neuron Mobility, and are expected to be in operation between May 1 and October 31, weather permitting.

E-scooters are a great way to get around our city and provide an alternate mode of transportation. The City of Regina has a goal to become a renewable, net zero City by 2050 and adding e-scooters as a transportation option is one way of helping to achieve this.



Please remember, helmets are mandatory and riders must be a minimum of 16 years old. E-scooters are allowed on park and multi-use pathways, bike lanes, and on roads that have a speed limit of 50 km/hr or less. E-scooters are not allowed on sidewalks and are limited to a maximum speed limit of 24 km/hr on roadways and 15 km/hr on pathways.

Share roads and pathways, be aware of your surroundings, and scoot safe!





On March 20, 2024, Regina City Council approved the continuation of the Electric Scooter Program, allowing for both shared and personal e-scooters to continue being used within the city.

Shared E-Scooters (rental) are operated by two permitted companies, BIRD Canada and Neuron Mobility, and are expected to be in operation between May 1 and October 31, weather permitting.

E-scooters are a great way to get around our city and provide an alternate mode of transportation. The City of Regina has a goal to become a renewable, net zero City by 2050 and adding e-scooters as a transportation option is one way of helping to achieve this.



Please remember, helmets are mandatory and riders must be a minimum of 16 years old. E-scooters are allowed on park and multi-use pathways, bike lanes, and on roads that have a speed limit of 50 km/hr or less. E-scooters are not allowed on sidewalks and are limited to a maximum speed limit of 24 km/hr on roadways and 15 km/hr on pathways.

Share roads and pathways, be aware of your surroundings, and scoot safe!

The Question and Answer session has completed. Please share your thoughts on our first e-scooter season by completing our survey.

Have questions about e-scooters? Ask them here and have them answered by our team.  

  • Are there any plans to expand the riding zones? I would love to use e-scooters to commute to work but my home is outside the riding zone :(

    Kait asked 7 months ago

    Thank you for your feedback! 

    The riding areas for shared e-scooters are determined by each e-scooter company. We will be sure to relay this forward to our vendors for consideration.

  • I am seeing scooters laying down on lawns or parked on sidewalk in residential area. I saw them parked at the REAL district, which made me ask whats this about. I’ve seen them parked on sidewalks in Harbour Landing area and I was unaware of this rental program. I thought they would be in certain parks not just randomly parked or discarded in neighbourhoods. There are a couple on sidewalk at Hayworth Cr now. What’s going on? Do they not get returned to a central location? How do you track them? I was ready to report lost or stolen scooter. I think it’s one of yours because a helmet is dangling.

    GrammaG asked 7 months ago

    Hello,

    Thanks for the question. The management of shared e-scooters are done by the permitted e-scooter companies, BIRD Canada and Neuron Mobility, and they are remotely tracked via GPS. Shared E-Scooters do not have to be returned to their point of origin and can be parked in an approved designated parking area, such as those located Downtown, Cathedral,  or Wascana Centre areas.  Outside of these zones, e-scooters can be parked on the street in legal parking zones where there are no time restrictions present. They can also be parked 1 m from park pathways.  We have forwarded your feedback to both e-scooter companies to review and address.

  • Why are the scooters programmed so that they cannot be operated the wrong way on a one way street?

    YP asked 8 months ago

    Hello, 

    The e-scooter companies have technology in place to geofence e-scooter speeds, riding areas, sidewalk riding, and parking areas to ensure that users are compliant with requirements and are riding safe. At this time, they are not able to detect direction of travel, however e-scooter users should operate like other vehicles and not  travel the wrong way on a street.

  • Can we use a prepaid visa?

    Tim asked 8 months ago

    Hello,

    Each e-scooter company has several alternative payment options available, which includes prepaid Visa options. Please contact the e-scooter companies to learn about alternative payment options at reginasupport@neuron.sg or hello@birdcanada.co.

  • Is there jobs out there to help with the e scooters

    Shelly asked 9 months ago

    Hello,
    Both e-scooter companies are responsible for hiring their own staff to manage their operations in our city. For available jobs, please reach out to Neuron Mobility or BIRD Canada for further details.

  • How did the electric scooters in Regina recharge

    Craig asked 9 months ago

    Thanks for the question. 

    The charging of e-scooters is managed by the vendors of the program, Neuron and Bird, who actively monitor their fleet to ensure that batteries are charged for riders throughout the day. If you happen to use an e-scooter that is out of battery, be sure to notify the vendors in-app!

  • Hello. I had sent in a complaint about a week ago, stating the e-scooters and helmets not being cleaned and that it should be up to individuals to have their own helmet. I should have been more clear, I ran into one of the companies as I was returning the e-scooter, they were not being cleaned and I stuck around for a bit and did not see them clean anything. They are cutting corners and it’s not getting done.

    April asked 9 months ago

    Thank you. We will forward this feedback to the e-scooter companies to ensure that sanitizing of equipment is being carried out.  

  • Just purchased a electrically motorized scooter type mobile, it does not have the same exact description as what you have listed as an e scooter, regarding speed, stopping speed, weight, size and capabilities, does this mean that we don’t have to follow the same rules? It is completely owned by myself and does not come with a helmet, will I have a trouble with the police as it is my own person device like an electrically motorized bike?

    Courtney borowski asked 9 months ago

    Hi there, owners of electric kick scooters must meet provincial regulations found within the Limited Speed Motor Vehicle Regulations. This includes the age requirement and helmet requirement. For other alternatives, such as e-bikes, more information can be found on SGI's webpage here.

  • What is the cost per hour?

    RickK asked 9 months ago

    Costs to use the shared e-scooters are dependent on vendor's fees found through their apps. Currently, there is a $1.15 fee to unlock the e-scooter, plus 39 cents per minute thereafter. Vendor’s also have day passes and promotions available within their app, which can offer savings if you plan on using e-scooters often. Visit our vendor's apps for more details!

  • I am looking to rent an escorted for a week of travel. Do your rentals work for a longer term rental like that and can you take the scooter out of the city when renting?

    Ecarp asked 9 months ago

    Thanks for the question.

    Please check the Neuron or BIRD app to see day pass options and operational areas of each company. When you begin a trip, the e-scooter must stay within the operational area of the company you are using. To learn more on alternative payment options, please contact BIRD or Neuron at reginasupport@neuron.sg or hello@birdcanada.co.

Page last updated: 10 Apr 2024, 04:56 PM